Frequently Asked Questions (FAQs)

Shipping

Orders typically take 1-3 business days for processing before being shipped out. Delivery usually takes 3-5 business days. Shipping times may vary based on your location.

Yes, we offer worldwide shipping.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's delivery status.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.

To initiate a return, please contact our customer support team. They will guide you through the return process and provide you with a return authorization if applicable.

Customized or personalized items, as well as gift cards, are typically non-returnable. Please check our return policy for specific details.

If your order arrives damaged or with a defect, please contact our customer support team immediately. We will assist you in resolving the issue, which may include sending a replacement or issuing a refund.

Refunds are typically processed within 5-10 business days after we receive the returned item. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

Please note that this FAQ section provides general information. For specific details about shipping, returns, and refunds, refer to our detailed policies on our website or contact our customer support team for assistance.

Contact Us